When we approach photographing couples on wedding day, we know that most people aren't accustomed to being photographed in a direct way. It's normal for pretty much everyone! It's why we put an emphasis on getting to know each other beforehand, but also we like to highlight how time and proximity helps as well.
We love spending extra time before ceremony start time, even if it seems as if nothing "special" is happening, this gives us all time to warm up. We become acquianted with the scene, and you have casual time being photographed as you are.